RETURNS & EXCHANGES
ACKERMAN Shipping, Returns & Exchange Policy
RETURNS
You can return ACKERMAN product for defected reason within 5 business days of the receiving date, and you will receive a full refund for the purchase price. Please contact ACKERMAN Customer Care at customerservice@ACKERMAN.com ATT Returns.
Please provide pictures of defective products.
WE will Email you a RMA FORM (RETURN FORM)
Place your item(s) in their original packaging
Simply print and complete the Return form and include it with your return. Please allow 7 to 10 business days for us to process your return and credit your original form of payment.
If your return is a gift the refund will be credited to the card that was used to make the purchase, and must also include the completed Return form here.
EXCHANGE
Problem with your item(s) and need to exchange it for another one?
You can exchange ACKERMAN products for any reason within 5 Business days of the original receiving date.
Shipping instructions for your Return or Exchange.
Please contact ACKERMAN Customer Care at customerservice@ACKERMAN.com ATT: Exchange
Please provide pictures of defective product.
WE will Email you a RMA FORM (RETURN FORM).
Place your item(s) in their original packaging.
Complete and print the Return Form and include it with your return item(s)
Please contact ACKERMAN Customer Care if you have questions or need assistance with your exchange.
None Defective Products Return and Exchange Policy
You can return ACKERMAN product for any none defected reason within 5 business days of the receiving date, and you will receive a refund, with 20% restocking fee charge, for the purchase price.
Please contact ACKERMAN Customer Care at customerservice@ACKERMAN.com.mx ATT: Returns
Please provide pictures of defective products.
WE will Email you a RMA FORM (RETURN FORM)
Place your item(s) in their original packaging
Simply print and complete the Return form and include it with your return. Please allow 7 to 10 business days for us to process your return and credit your original form of payment.
If your return is a gift the refund will be credited to the card that was used to make the purchase and must also include the completed Return form here.
You can ship your return to ACKERMAN using any U.S. carrier of your choice. USPS, FedEx, or UPS for example. Visit your choice of carrier’s website for information on shipping and drop off locations near you. You will need to pay your carrier for shipping costs.